Support Coordination

FLEXIBLE, CREATIVE & INNOVATIVE THINKING

ASSISTANCE TO UNDERSTAND THE NDIS & IMPLEMENT YOUR PLAN

SUPPORT YOU TO MAKE INFORMED DECISIONS

CONNECT YOU WITH SUPORTS OF YOUR CHOICE

ACHIEVE YOUR NDIS GOALS WITH HOLISTIC HOME CARE

At Holistic Home Care, we are passionate about supporting people living with disabilities to live the life they choose. We work within person-centred practices, and from a holistic approach, which means we look at an individual as a “whole” person, and not just someone living with a disability – “Caring with Compassion.”

Our experienced Support Coordinators will assist NDIS participants, their family members, and representatives/plan nominees to unpack their NDIS Plan, implement their Plan, help explain what the NDIS really is (its purpose), how to navigate the scheme and understand the terminology (language) used. They will also support participants to maximise their funding, with the desired outcome of supporting all participants to work towards achieving their NDIS Goals.

In addition to the above, our Support Coordinators will also:

Offer face-to-face (personalised) meetings, online meetings if we’re faced with a COVID lockdown, phone, text, and email contact.
Spend quality time getting to know all our current participants and future participants on a deeper level to build a healthy rapport and trusted relationships.
Process Plan Reviews, including but not limited to Change of Circumstance.
Provide guidance about “how to access” the NDIS and what evidence is required to ensure participants have the best possible chance of receiving the level of funding they require to meet all their needs, across all life domains.
Support participants (and their family/carer/plan nominee) in getting their “voice” back, so they feel heard and valued.
Clearly define roles and responsibilities of those involved in the participants life.
Set clear personal and professional boundaries, which will not only keep participants safe but staff safe too.
Proactively ensure all NDIS participants have choice and control over the supports and services they access.
Actively engage and collaborate harmoniously with external stakeholders (i.e., Allied Health Professionals, Plan Managers) in a way which will reduce the risk of vulnerable people falling through the gaps of the system.

At Holistic Home Care, we are passionate about supporting people with disabilities live their best life. We can help you to maximise your NDIS plan and connect you to the supports you need. Our Support Co-ordinators have expertise in complex disabilities where you have a lot going on.

We aim to help you understand your plan, prepare for your annual review, refer you to supports and services.
We love helping people with disability and those who love them see beyond Day Options, ADE’s (sheltered employment) and Group Homes, and to look at regular jobs, creating businesses, and living the way you really want to live.
We believe the NDIS can help you achieve those goals, but sometimes it’s easier when someone who’s already beaten that path helps you build your own.
We feel the way to know we’ve succeeded, is when we’ve done ourselves out of a job and you don’t need us much anymore.

Support Coordination referrals can be emailed to sc1@holistichomecare.com.au or phone us on 1300 942 008 if you have any questions.

Role and Responsibilities of a Support Coordinator as outlined by the NDIS:

Support Coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community. They can also assist you in planning ahead to prepare for your plan review.

https://www.ndis.gov.au/participants/using-your-plan/who-can-help-start-your-plan/support-coordination

If you would like to make an appointment. please send us an email with information about your situation and what support you are seeking to sc1@holistichomecare.com.au or call 1300 942 008

Support Coordination Service areas:

Perth, Brisbane, Gold Coast.

Meet our wonderful Support Coordinators:

Lisa Booth

Hello, I’m Lisa. I am an experienced and passionate Support Coordinator with comprehensive knowledge in the Mental Health Sector, Youth (Juvenile Justice) Sector, Child Protection Sector & the Disability Sector. I am also pleased to announce that I’m working towards completing a Bachelor’s Degree in Psychology, which will provide me with additional skills in becoming one of the best Support Coordinators in QLD. I can honestly say “I love being a Support Coordinator” because it means I can be part of building participants capacity (information and education), assisting participants to understand their NDIS Plan, how the NDIS works, assisting them to work towards achieving their NDIS Goals (there’s nothing better than seeing people kicking goals), and committed to empowering all participants to maintain their choice & control. “I am definitely someone you would like to have in your corner.”

Kaitlin James

“Hi, I’m Kaitlin. My background is predominantly Early Education; having worked in the sector for 11 years and gaining a Certificate 3 in Early Childhood. However, I felt as though something was missing. That’s when I discovered the wonderful world of NDIS. I studied for my Certificate III in Individual Support, and I began learning all about the sector on the job as a Support Worker, and during my experience, I built fantastic, trusted relationships with participants (their loved ones), Support Coordinators, Plan Managers and Allied Health Professionals etc. I have also worked alongside Occupational Therapists, Nurse Navigators, Social Workers and Exercise Physiologists and more. My background/experience has led me to the position of Support Coordinator for Holistic Home Care and bring to this role, critical thinking, empathy, and compassion for all people living with disabilities. This has been such a great career to immerse myself in and I take great pride and appreciation for every participant that I have the pleasure to work alongside, making sure they get the very best out of their NDIS Plans. “I can’t wait to get to know you!”

Support Coordination

Meet our wonderful Support Coordinators:

Lisa Booth

Kaitlin James

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