FAQ

Get all of your Holistic Home Care questions answered here.

  • Daily personal activities
  • Transport to enable participation in community, social, economic and daily life activities
  • Workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • Therapeutic supports including behaviour support
  • Help with household tasks to allow the participant to maintain their home environment
  • Help to a participant by skilled personnel in aids or equipment assessment, set up and training
  • Home modification design and construction
  • Mobility equipment, and
  • Vehicle modifications.

Making an Access Request

You can call 1800 800 110 to make an Access Request or you can complete and submit the Access Request form via email. Access request form is available on NDIA website.

If you need help filling in the form or making the call, you can contact your Local Area Coordinator, Early Childhood Early Intervention partner or your contact your local NDIA office.

Link to find local NDIA office- https://www.ndis.gov.au/contact/locations

Every NDIS plan is developed to cover supports for up to 12 months. However, if there significant changes in your situation or in your health a new plan can be brought forward or extended.

Managing your plan and funds includes making payments to providers, expense claims processing, invoicing and monthly reports. There are five ways you may choose to manage your plan and funds.

NDIA Managed  – A service provider of your choice is able to claim directly from the NDIA for the services provided to you.

Plan Managed  – You may appoint an NDIA Registered Plan Manager to manage the transaction and purchasing process of services.

Self-Managed  – You or your nominee can manage the funds directly, with responsibility for transactions with your service providers.

The NDIS will not replace the Disability Support Pension. The NDIS is a separate national fund to support your reasonable and necessary needs, associated aids and equipment.

SIL stands for Supported Independent Living where you receive 24/7 support in a shared home.

It is also called group home or shared accommodation.

It is:

Funded individually to each person according to their care needs.
Shared living arrangements of 2-4 participants
Assistance with daily life tasks in a group or shared living environment
The NDIS does not fund the cost of rent, board, and other day-to-day expenses such as food and activities. Your rent, board, and other day-to-day expenses such as food and activities are covered by your disability support pension

For more information on the NDIS you can visit www.ndis.gov.au or phone 1800 800 110.