About Disability

Disability is not black and white, and one person can have a very different experience from another. However, we have put together some basic information to help you understand disability and how it can be part of day-to-day life.

Our Person Centred Approach and Active Support

A person centred approach keeps the person with a disability at the centre of decision making. At Holistic Home Care, we focus on equality, respect and human rights.

Disability Stats

  • 1 in 5 people in Australia have a disability.
  • 1 in 5 people in Australia have a disability.
  • 1 in 5 people in Australia have a disability.

Types of Disabilities

  • Intellectual
  • Physical
  • Sensory
  • Mental Illness

Disability Language Guide

Some words that are used to describe disability (often learnt as a child) are hurtful. Here are some of the right things to say.

  • Avoid "normal person" instead use "person without disability"
  • Avoid "spastic, spaz" Use "person with a disability, person with cerebral palsy"

National Disability Service Standards

  • Standard 1

    Rights – The service promotes individual rights to freedom of expression, self- determination and decision-making and actively prevents abuse, harm, neglect and violence.

  • Standard 2

    Participation and Inclusion – The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.

  • Standard 3

    Individual Outcomes – Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.

  • Standard 4

    Feedback and Complaints – Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.

  • Standard 5

    Service Access – The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.

  • Standard 6

    Service Management – The service has effective and accountable service management and leadership to maximise outcomes for individuals.

Read National Disability Standards in Full

Office Hours

  • Monday to Friday

    9:00am – 5:00pm

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